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DreamMates Help Center

Find help with access, referral links, conversions, reporting, payouts, and integrations.

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19 help articles found.

Getting conversions and planning aheadUse comparable metrics before changing a placement.
How do I read EPC and conversion rate?Calculate rates with consistent definitions and matching periods.
Getting paidCheck billing, payout details, the threshold, and settlement.
My payment has not arrivedCheck billing, eligible balance, threshold, cutoff, and recipient.
How do I update my payment details?Confirm the approved update channel and monthly cutoff.
When will I receive payment?Full calendar months, NET-15 settlement, and the $100 USD threshold.
Getting traffic but no conversionsSeparate clicks, attribution, and eligible sales.
How does DreamMates attribution work?Last-click, a 30-day cookie, and locking at first email login or registration.
Clicks are visible but conversions are missingCheck eligible events, link integrity, attribution, and the observation period.
What counts as a valid conversion?Valid completed sales and the approved event determine commission.
Just signed upPrepare approved access and your first referral link.
Which reporting details should I request?Clarify click, eligible-event, approved-commission, and payment records.
Where do I find my tracking link?Request the complete approved URL instead of constructing an example.
How do I get approved partner access?Follow your DreamMates approval instructions or contact Partner Support for access help.
Scaling upUse observed results and approved terms to plan growth.
Can my approved commission terms change?Discuss a review with support; no automatic membership ladder is documented.
Tracking and postback troubleshootingPrepare a reproduction and confirm supported integrations.
Why is a postback not arriving?Confirm your integration setup and collect the details needed to resolve a missing callback.
How can I test a postback integration safely?Use an approved test method; receiver tests do not establish a real conversion.

Search the help articles or choose your stage below. Account-specific access and integrations should be confirmed with Partner Support.

Browse help topics

Just signed up

Prepare approved access and your first referral link.

Getting traffic but no conversions

Separate clicks, attribution, and eligible sales.

Getting conversions and planning ahead

Use comparable metrics before changing a placement.

Getting paid

Check billing, payout details, the threshold, and settlement.

Scaling up

Use observed results and approved terms to plan growth.

Tracking and postback troubleshooting

Prepare a reproduction and confirm supported integrations.

Need a starting point?

Use the diagnostic to organize a missing-click, conversion, or payment question. Follow the suggested checks and prepare a focused question for Partner Support.

Need a hand?

Our partner team can help with your approved offer, tracking, and payments.

Partner Support