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Clicks are visible but conversions are missing

Check eligible events, link integrity, attribution, and the observation period.

A click is not a sale

A genuine visitor may not complete a valid sale. Approval defines the event, while refunds, cancellation, and fraud are excluded. Preliminary reporting and approved commission answer different questions.

Compare the public link with the issued original. Check redirects and query in a clean session. Match the copy and creative to the actual destination.

Compare evidence

Attribution is last-click with a 30-day cookie window, locked at the referred user's first email login or registration associated with the referral link.

Use matching periods and timezones. Ask Partner Support which report and review applies. Do not create a self-referral purchase to force a result.

Still need help?

Use the diagnostic or contact Partner Support. For a personal follow-up, contact Partner Support with the details of your question.

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