Confirm support
Describe your tracker and goals to Partner Support, then agree on the supported integration and test method. Ask Partner Support whether callbacks are available for your approved arrangement.
Check your receiver
For an approved integration, inspect the timestamp, status, event identifier, authentication, and duplicates. After validating the receiver, coordinate a delivery check with the partner team.
Match event meaning
Confirm the eligible event, click-matching identifier, retries, and reversals. Share a minimal reproduction without secrets or personal data. Follow the readiness guide.
Still need help?
Use the diagnostic or contact Partner Support. For a personal follow-up, contact Partner Support with the details of your question.