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Tracking and postback troubleshooting

Prepare a reproduction and confirm supported integrations.

Prepare a reproduction and confirm supported integrations.

Answers in this topic

Why is a postback not arriving?

Read the checks and prepare the details needed for a useful support question.

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How can I test an integration safely?

Read the checks and prepare the details needed for a useful support question.

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Prepare a useful question

Record the placement, period, and timezone. Explain the expected and observed result and the checks already tried. Use reporting actually available to your account. Keep passwords, banking secrets, and customer information out of screenshots.

Separate your approved model and rate from advertised maxima. For payments, separate pending or refunded amounts from approved commission.

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